1. What products do you offer?
At Nyiva Kaii, we specialize in a wide range of high-quality products across four main categories: Accessories, Bath & Beauty, Health & Beauty, and Consumer Electronics.
2. How do I place an order?
Simply browse through our collections, select the items you'd like to purchase, and add them to your cart. Once you're ready, proceed to checkout where you can complete your order by entering your shipping and payment information.
3. Do you offer international shipping?
Yes, we offer worldwide shipping to ensure that everyone can enjoy our products. Shipping fees and delivery times may vary depending on your location.
4. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment gateways to make your shopping experience smooth and secure.
5. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly through our website.
6. What is your return policy?
We want you to be fully satisfied with your purchase. If you need to return an item, please contact our customer support within 30 days of receiving your order. Items must be unused and in their original packaging to qualify for a return.
7. How can I contact customer support?
You can reach out to our support team via email at [support@nyivakaii.com] or use the contact form on our website. We aim to respond to all inquiries within 24-48 hours.
8. Are your beauty products cruelty-free?
Yes, all our Bath & Beauty and Health & Beauty products are carefully selected to ensure they are cruelty-free and made with high-quality ingredients.
9. Do you offer discounts or promotions?
Yes, we frequently run promotions and offer special discounts to our customers. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
10. How can I stay updated on new arrivals and sales?
Join our mailing list and follow Nyiva Kaii on social media to get the latest news on new products, sales, and exclusive offers.